Terms & Conditions
Welcome to Driveshaft Parts USA LLC. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Pricing & Sales Tax
- All prices are listed in U.S. dollars (USD) and exclude Florida sales tax (7%), unless stated otherwise.
- Sales tax is applied to all orders shipped within Florida unless a valid resale certificate is provided.
2. Order Confirmation & Validation
- Orders placed through our website or by phone are subject to review and acceptance.
- We will confirm your order via email or telephone once it has been processed.
3. Payment Methods
We accept the following payment options:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Delta, and Maestro.
- Checks: Payable to Driveshaft Parts USA LLC and sent to:
Driveshaft Parts, 3731 NE 4th Ave, Fort Lauderdale, FL 33334. - Wire Transfers: Available for wholesale or bulk orders (contact us for details).
- All payments must be made in full at the time of purchase. Orders will not be shipped until payment has cleared.
4. Shipping & Delivery
- We ship via FedEx and USPS for reliable and fast delivery.
- Orders placed before 3 PM EST are typically shipped the same business day, subject to stock availability.
- Standard delivery time for in-stock items is 2-3 business days within the U.S.
- If we cannot meet the expected shipping timeframe, we will notify you within 2 business days to arrange an alternative. If unsatisfactory, you may request a cancellation or full refund.
- International Shipping: Import duties, taxes, and fees are the responsibility of the buyer. Customs clearance delays may impact delivery times.
- Driveshaft Parts cannot be held responsible for delayed or late delivery.
5. Returns, Refunds & Warranty
5.1 Standard Return Policy
- You may return an item within 30 days of invoice, except for special-order items.
- Returned items must be unused, in original packaging, and in resalable condition.
- You are responsible for return shipping costs unless the return is due to our error.
- Refunds will be processed once the item has been inspected and approved.
- Returns after 30 days may be accepted by prior authorization only, but will incur a 20% restocking fee.
5.2 Damaged, Incorrect, or Incomplete Orders
- If you receive a damaged, incorrect, or incomplete order, notify us within 7 days of delivery.
- We will arrange for a replacement or refund as quickly as possible.
5.3 Warranty & Faulty Items
- If you suspect a product is faulty, contact us to arrange testing.
- If a product is confirmed to be defective, we will offer a refund, replacement, or store credit.
- If the item is found not to be faulty, a 20% restocking fee may apply, and shipping costs will not be refunded.
- Damaged CV joint boots automatically void any warranty claims.
5.4 How to Return an Item
- Contact us at info@driveshaftparts.com or call (954) 561-9540 to initiate a return.
- Ship the item to:
Returns Department, Driveshaft Parts, 3731 NE 4th Ave, Fort Lauderdale, FL 33334. - Include a copy of your invoice inside the package.
6. Product Information & Images
- We strive to provide accurate product descriptions and images. However, minor variations in color, design, or fitment may occur.
- It is the customer's responsibility to verify that the part is compatible with their vehicle before purchase.
- If you are unsure about fitment, please contact us before ordering.
7. Privacy & Data Security
- Your personal information is kept confidential and secure.
- We do not sell or share your details with third parties, except as required for order fulfillment.
- Our website uses SSL encryption for secure transactions.
8. Liability Disclaimer
- Driveshaft Parts USA LLC is not liable for installation errors, incidental damages, or improper use of products.
- Professional installation is recommended for all parts.
9. Governing Law
- All transactions are governed by the laws of the State of Florida, USA.
- Any disputes will be resolved in the appropriate Florida courts.
10. Contact Information
If you have any questions regarding these terms, please contact us: